Unified tracking across 750+ global carriers for full visibility.

Send email, SMS, push, & webhook updates with timing and context.

Replace carrier and standard tracking pages with adaptive, branded experiences.

Let customers check order and delivery status without contacting support.

Run segmented campaigns based on customer, order, timing, or segment.

Proactively flag and communicate delivery delays to reduce uncertainty.

Connect with Klaviyo, Gorgias, Yotpo, Fera, Trustpilot, and more.

Streamline returns with an easier self-serve experience for customers.

Measure message performance, open rates, clicks, and banner engagement.

Monitor scan gaps, delays, delivery trends, and partner performance.

See how WISMOlabs connects order data, shipment events, logic, and communication.

Deflect "Where is my order?" tickets with proactive, transparent updates.

Equip agents (human and AI) with real-time shipment data for faster, accurate resolutions.

Deliver consistent, positive experiences that build trust and loyalty.

Deliver personalized, authentic messages that resonate with your customers.

Turn updates into upsell, cross-sell, and review generation opportunities.

Use insights to reduce friction and proactively manage delivery exceptions.

Replace silence with consistent branded messaging throughout transit.

Transform Salesforce Commerce Cloud (SFCC) Post-Purchase Customer Journey.

WISMOlabs seamlessly integrates with Salesforce Commerce Cloud to deliver better communication, proactive issue resolution, and personalized engagement that help brands reduce WISMO calls while improving satisfaction and loyalty across the post-purchase journey.

Enhance Salesforce Commerce Cloud Shipping Notifications

Effortless integration with Salesforce Commerce Cloud (SFCC) to elevate your customer experience by providing real-time order updates and delivery notifications. The seamless integration of WISMOlabs ensures that your customers are consistently informed about their order statuses in real-time across all of shipment events via email, SMS, push or SFMC, enhancing satisfaction and trust in your brand.

Salesforce Shipping Tracking Pages

By providing accurate information and reducing customer support inquiries, WISMOlabs fosters customer loyalty and trust in your brand, creating a positive and dependable shopping experience for your valued customers. Experience the benefits of seamless customization and branding, effortless integration with diverse communication channels, and cost efficiency when using WISMOlabs for Salesforce Commerce Cloud.

Upsell, Cross Sell, Engage

Engage with different customer segments using tailored messages and offers and adapt your marketing strategies to support revenue growth and enhance customer loyalty. Optimize your marketing efforts with informed decision-making from comprehensive analytics insights into customer preferences and behaviors.

Real-Time Shipment and Order Tracking

Access near real-time information on the location and status of your customers’ shipments and proactively address any potential issues and ensure a smooth delivery experience. Optimize shipping process, reduce shipping-related support tickets and provide customers with timely and accurate updates on their orders. This enhanced experience leads to increased customer satisfaction and loyalty, ultimately driving revenue growth and profitability.

Maximize SalesForce Revenue, Cultivate Loyalty:

Elevate Your Bottom Line with an Unforgettable Post-Purchase Experience!

Our numbers talk

90%

15-30

X

upto

12

70-90% WISMO Call Reduction

Incremental ROI from Repeat Sales.

Extra Touch Points.